Privacy Policy

Last updated: October 27, 2026

This Privacy Policy explains how Trust AI Online ("Trust AI Online," "we," "us," or "our") collects, uses, and protects information when you visit our website, contact us, or use our cybersecurity services. By using our website or services, you agree to the practices described here.

1. Who We Are

Trust AI Online provides cybersecurity services, including malware removal, managed detection and response, email security, and security awareness training, to businesses in Clearwater, the Tampa Bay area, and beyond. Trust AI Online is located at 715 Pinellas St, Suite 5, Clearwater, FL 33756.

2. Information We Collect

We collect the following types of information:

Information you give us. When you fill out a form, request a consultation, or contact us, we collect details such as your name, business email address, phone number, company name, and anything you choose to tell us about your security needs.
Information collected automatically. When you visit our website, we may collect standard technical information such as your IP address, browser type, device type, pages visited, and the dates and times of your visits, using cookies and similar technologies.
Information from providing our services. When you become a client, we may collect information needed to deliver and monitor your security services, under the terms of our service agreement with you.

3. How We Use Your Information

We use the information we collect to:

Respond to your questions and consultation requests;
Provide, maintain, and improve our services;
Communicate with you about your account, our services, and relevant security updates;
Keep our website and services secure and prevent misuse;
Meet our legal and regulatory obligations.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as hosting, email, and analytics providers), only as needed to perform their work and under confidentiality obligations. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer. Any provider acting on our behalf is required to protect your information consistent with this policy.

5. Cookies and Tracking

Our website uses cookies and similar technologies to help the site function, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

6. How We Protect Your Information

We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards designed to protect it. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, to provide our services, and to meet our legal, accounting, or reporting obligations. When information is no longer needed, we take steps to delete or de-identify it.

8. Your Choices and Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask that we delete it, subject to applicable law and our record-keeping obligations. You can also opt out of marketing emails at any time by using the unsubscribe link in those emails or by contacting us.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Phone: (833) 365-7047
Email: info@trustaionline.com
Mail: 715 Pinellas St, Suite 5, Clearwater, FL 33756